We’re launching a consultation today (5 August) to get your views on increasing the cost of DVSA services. So that we can continue to develop and invest in the services we provide, whilst still covering our costs, we are proposing to increase all our fees by a small amount (1.5%). Most of our fees haven’t increased since 2010, and we’ve worked hard to make savings through efficiency measures in the last few years. How we’re improving the service we provideOver the last few years we’ve worked on several improvements to our services, to make sure they better meet the needs our customers. We updated the theory test hazard perception clips to make them more realistic to real life driving, we brought in iPad’s to mark driving tests and help candidates to get their licence back quicker. We’ve continued to develop and improve the MOT service including the reminder service which almost 3.4 million people have signed up to so far. We’ve also developed how we target non-compliant vehicle operators so that we reduce the burden on those who are compliant. The small increase will allow us to continue to make essential improvements to our services. In the next year we’ll be focusing on improving the driving test booking service, the way the theory test service is delivered, how we carry out heavy vehicle enforcement and the MOT testing service. Examples of fee increase proposals
Find out more about the consultationThe consultation opens today and will run for 4 weeks until 11:59 PM on 2 September. |